Last Updated: March 2026

These Terms and Conditions ("Terms") govern your access to and use of the Molly Rayne website (mollyrayne.com) and all related services, products, and content (collectively, the "Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use the Site.

1. Acceptance of Terms

By visiting, browsing, or making a purchase on the Molly Rayne Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. We reserve the right to modify these Terms at any time. Your continued use of the Site following any changes constitutes your acceptance of the modified Terms.

2. Use of Website

Permitted Use: You agree to use the Site only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Site. Prohibited behavior includes:

• Harassing or causing distress or inconvenience to any person
• Transmitting obscene or offensive content
• Disrupting the normal flow of dialogue within the Site
• Attempting to gain unauthorized access to our systems
• Collecting or tracking personal information of others
• Spamming, phishing, or distributing malware
• Reverse engineering or attempting to circumvent security measures

Account Responsibility: If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Product Information

Accuracy: We strive to provide accurate descriptions, images, and pricing for all products on our Site. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free. We reserve the right to correct any errors or omissions.

Product Availability: All products are subject to availability. We reserve the right to limit quantities and to discontinue any product at any time. In the event a product is unavailable, we will notify you and offer alternatives or a full refund.

Pet Safety: All Molly Rayne products are designed with pet safety in mind and comply with applicable safety standards. However, pet owners are responsible for supervising their pets and ensuring products are used appropriately for their pet's size, age, and behavior.

4. Pricing and Payment

Pricing: All prices are stated in US Dollars and are subject to change without notice. Prices displayed at the time of purchase are the prices that will be charged. We reserve the right to refuse or cancel any order.

Payment: We accept various payment methods as displayed on the Site. All payment information is processed securely through third-party payment processors. By providing payment information, you authorize us to charge your account for the purchase amount plus any applicable taxes and shipping fees.

Taxes: You are responsible for paying any applicable sales tax, use tax, or other taxes based on your location. We will calculate and collect taxes as required by law.

Billing Errors: If you believe there is a billing error, please contact us at support@mollyrayne.com within 30 days of the charge.

5. Shipping and Delivery

Shipping Methods: We offer various shipping options at checkout. Shipping costs are calculated based on your location and selected shipping method.

Delivery Times: Estimated delivery times are provided for informational purposes only and are not guaranteed. Delivery times may vary due to factors beyond our control, including weather, carrier delays, and customs processing.

Risk of Loss: Risk of loss and title for all products pass to you upon delivery to the carrier. Once shipped, you assume all responsibility for the products.

Shipping Address: You are responsible for providing an accurate shipping address. We are not responsible for packages delivered to incorrect addresses provided by you.

6. Returns and Refunds

Return Policy: We offer a 30-day return policy from the date of purchase. To be eligible for a return:

• Items must be unused, unworn, and in original condition
• Items must be in original packaging with all tags attached
• You must have proof of purchase (receipt or order confirmation)

Return Process: To initiate a return, contact us at support@mollyrayne.com. Upon approval, we will provide return shipping instructions. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Refunds: Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Non-Returnable Items: The following items cannot be returned: perishable goods, custom or personalized products, hazardous materials, sale items, and gift cards.

Defective Products: If you receive a defective or damaged product, contact us immediately at support@mollyrayne.com with photos. We will replace the product or issue a full refund at our discretion.

7. Intellectual Property Rights

Ownership: All content on the Site, including text, graphics, logos, images, product descriptions, and software, is the property of Molly Rayne or its content suppliers and is protected by international copyright laws.

Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, transmit, or display any content without our prior written permission.

Trademarks: "Molly Rayne" and all related logos and product names are trademarks of Molly Rayne. You may not use these trademarks without our express written consent.

8. Limitation of Liability

Disclaimer: The Site and all products are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation: To the fullest extent permitted by law, Molly Rayne shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of or inability to use the Site or products, even if we have been advised of the possibility of such damages.

Maximum Liability: Our total liability to you for any claim shall not exceed the amount you paid for the product or service in question.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in the United States for the resolution of any disputes.

10. Dispute Resolution

Informal Resolution: Before initiating any legal action, we encourage you to contact us at support@mollyrayne.com to attempt to resolve any disputes informally.

Binding Arbitration: Any dispute arising from these Terms or your use of the Site shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Molly Rayne regarding your use of the Site and supersede all prior agreements and understandings.

13. Contact Information

If you have questions about these Terms and Conditions or need to report a concern, please contact us:

Molly Rayne
Email: support@mollyrayne.com
United States

We will respond to your inquiry within 30 business days.